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THE ADULTFILES
MONEYGlossary · Money · Fixing debt

Credit dispute

Last reviewed · 1 min readBy The Adult Files editorial team
The short answer

If something on your report is wrong, you dispute it with the credit bureau, online or by mail, with proof. A legal right, and free.

  • US: the bureau has 30 days to investigate.
  • Canada: Equifax takes about 15–20 days online.

If it’s right, a dispute won’t remove it: that’s what a goodwill letter is for.

From FILE 005: wrong or right?, or write your dispute letter with the free Credit Score Simulator.

Check our work

Sources

Official and government data first. Every quote is word for word; follow the link to check it yourself.

SOURCE 01April 2024

Federal Trade Commission · “Disputing Errors on Your Credit Reports”

“However you filed your dispute, the credit bureau has 30 days to investigate it.”

consumer.ftc.gov (opens in a new tab)
SOURCE 02Accessed Oct 2026

Equifax Canada · “How to dispute information on your Equifax credit report”

“We’ll process your dispute in about 15-20 days for online submissions and 20-25 days for mailed submissions”

equifax.ca (opens in a new tab)